Placing your order
You can place your order with us over the phone, fax, e-mail or online
You can pay by cheque, credit or debit card over the phone.
If you need any help or advice please do not hesitate to contact us
Delivery
Delivery is about 7-10 days for wooden doors, 21 days for made to measure doors from the date you place your order. Your order can be picked up from the factory or can be delivered to your door by carrier at cost.
If you live too far away to visit our showroom and would like to see one of the doors before you place your order we will be happy to make just one door.
Please Note
Doors from the made to measure range and doors with hinge hole cuts are none returnable. Also rigid built units are none returnable as they have to be specially made for your order.
Amendments or changes cannot be made after 48 hours from order confirmation for made to measure doors and drawer fronts.
All other goods returned within 7 days will incur a 20% handling charge.
Delivery charges are non refundable.
Claims for loss or damage must be made within 48 hours of delivery.
We are sure you will be happy with your new kitchen or replacement kitchen doors if you decide to purchase from us. We are able to offer guidance and assistance if you are going to fit them yourself and you will find our staff both friendly and helpful. We want you to be 100 % satisfied so you will recommend us to your friends. We recommend that if at all possible you come and visit us to see our range of kitchens. Unfortunately and thankfully only occasionally people buy doors or a complete kitchen from us without coming to look at what they are buying, or without asking to see a sample first, only to then say it wasn't what they wanted or thought it would be something different. Unfortunately we can not do anything about this type of problem, we cannot offer a refund or change it for something else if they have been specially made or have had hinge holes cut in the doors. The only thing we can recommend to this type of customer, especially ones who have an aggressive, patronizing or sarcastic attitude is to please, please go and buy your kitchen from one of our competitors, we don't want the grief and our staff are not expected to take it.
